Joint Commission Public Notice

The Joint Commission conducts unannounced accreditation surveys.

The purpose of these surveys will be to evaluate the organization’s compliance with nationally established Joint Commission standards. The survey results will be used to determine whether, and the conditions under which, an accreditation should be awarded the organization.

Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. If you have any concerns about patient care or safety, please contact hospital management. If the concerns cannot be resolved through the hospital, you may contact the Joint Commission as listed below to request an interview at the time of the survey:

Division of Accreditation Operations 
Office of Quality Monitoring 
The Joint Commission 
One Renaissance Boulevard 
Oakbrook Terrace, IL 60181

Or Fax your request to 630.792.5636 
Or E-mail your request to complaint@jointcommission.org

Or you may call the Joint Commission directly at 1.800.994.6610 The Joint Commission will acknowledge such request in writing, or by telephone, and will inform the hospital of the request for any interview. The hospital will, in turn, notify the interviewee of the date, time, and place of the meeting.