Saint Francis EMS

Emergency Medical Services in Wilmington and Dover

At Saint Francis Hospital, we have an emergency medical service (EMS) standing ready to help New Castle and Kent Counties when an emergency occurs.

Saint Francis EMS is the largest Basic Life Support (BLS) provider in the state of Delaware, delivering 911 EMS care in the City of Wilmington and the City of Dover, the two highest populated areas of the state.

Proud to offer comprehensive services

Special Operations Unit: Our Special Operations Unit includes two custom outfitted trailers with heating/cooling tents, patient monitoring and oxygen delivery capabilities for emergency scene rehabilitation needs, regardless of weather conditions, in New Castle County and Kent County.  

Paid Training Academy: SFHEMS on-boards new team members through a seven-week EMS Academy that combines education, field training, and cultural values.

ALS/Critical Care: SFHEMS staffs ALS/Critical Care Units for inter-facility transport. Team members are trained at the Critical Care Paramedic level to do this work.

Fire Ground Rehabiitation: Our rehab unit responds to all more serious, two-alarm fires in New Castle County to provide heat and cold protection, monitoring of first responder vital signs, and food and water for first responders.

Mass Casualty Incident Unit: This special unit is available to handle atypical responses when numerous victims are involved.

Infectious Disease Transport Team: SFHEMS staffs and supplies the IDT transport team for the entire State of Delaware.

Training Division: All training for our EMS staff to obtain and maintain various required and specialized certifications is administered by the Training Division. All mandatory training occurs at no cost to team members and is considered on-duty time.

K9 Support: SFHEMS supports a K9 therapy dog and handler for general stress management and special response situations.

Active Shooter Training: All SFHEMS staff are trained in Tactical Emergency Casualty Care by SFHEMS instructors.

CPR Education: SFHEMS offers CPR, First Aid, and Stop the Bleed education at numerous community events and on a contract basis.

Competition Team: SFHEMS supports a team that travels to national events and represents SFHEMS. The team also brings back the latest innovations in EMS to SFHEMS.

Special Events Coverage: SFHEMS staffs numerous large-scale special events with ambulances, UTVs, and walking patrols.

Honor Guard: SFHEMS provides an Honor Guard for ceremonial detail in the region.